I recently placed my first Converse Custom order. I loved how I could order a one of a kind pair of Converse sneakers. The Converse.com website was so easy to use and had many different options. Billing and shipping was great. No concerns. They run about one size bigger than most shoes so keep that in mind. You do have to break these Converse shoes in, and you may get a blister on back heel. Otherwise, they clean up good and are the most comfortable pair of shoes I own. My kids designed these for me and they love it when I wear them! I will definitely order a custom pair of Converse again.